White LED flashing/ not heating up:

If the battery is working properly and your chamber does not heat, it could be a connection issue. Cleaning the metal connection pins on the top of the battery and the bottom of the chamber might solve the issue. Simply use a cotton swab (dipped in isopropyl alcohol if necessary) to brush off any residual off the connection pins.

My device is not charging:

The slash has a built in battery overcharge protection to maximize battery lifespan, it will not charge if the charger’s output is greater than 5V 1A.

Spilling/leaking: 

The slash was designed for efficiency and flavor, overloading it will affect the user experience, stick to smaller loads (1 to 2 loading tool “scoop”) per use for the best experience.

My airpath is restricted. How do I clean:

With extended use it is possible for clogging in the chamber/ airpath  to occur. For the chamber, preheat the chamber to free up excess material before cleaning, Apply isopropyl alcohol to a cotton swab and wipe down any residual. For the airpath, remove the silicon mouthpiece then soak it in isopropyl alcohol for at least 30 seconds, wipe it down with a dry cotton swab or paper towel.

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